Buy With Prime Shipping & Return Policy
Buy With Prime Shipping & Return PolicyReturn & Refund Policy
To initiate a return for an eligible product purchased using Buy with Prime, click on the link in the order confirmation email to go to your order details page. From there you will be able to select the item(s) that you want to return and print a return shipping label. Then drop off your package at your local USPS location. Note that Buy with Prime purchases cannot be returned using other carriers besides USPS and may not be dropped off at Amazon locations such as Amazon Lockers, Whole Foods, or Amazon Go.
For eligible orders, you’ll receive a refund once the item is dropped off and scanned at a USPS location. Otherwise, the refund will be processed once the item is received and reviewed at our fulfillment center. It could take up to seven business days for the refund to show up in your account.
Buy with Prime orders are covered by the Amazon Pay A-to-z Guarantee.
Buy with Prime purchases offer the fast, free delivery and free returns on eligible products and a seamless checkout experience shoppers trust. You can check your order status by clicking on the link in your shipment confirmation email, which will bring you to your order details page on Vontelle. For Buy with Prime purchases, you can’t see or track orders on your Amazon.com orders page or in the Amazon mobile app. All orders completed through Buy with Prime are sold by Being and fulfilled by the Amazon Buy with Prime Program. Delivery estimates are provided at checkout. All other items you wish to purchase that are not apart of the Buy with Prime program will be shipped separately and you will receive a 2nd shipment confirmation. While the Buy with Prime program offers 1-2 day delivery, all other items are subject to standard processing time of 1-3 Business Days.